Private Jet Charter Terms
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Who we are and what we do
PrivateJetPricing is a charter broker. We arrange air transportation on your behalf and act as your agent in doing so. We do not own or operate aircraft, we do not employ flight crews, and we do not hold operational control of any flight we arrange.
The flights we arrange are operated by FAA Part 135 air carriers that hold operational control of the aircraft and crew. Those operators are responsible for the conduct of the flight, including crew certification, maintenance, dispatch, weather decisions, and compliance with federal aviation regulations. When we quote a private jet charter, we are presenting the option a specific operator has made available to you.
Quotes are estimates
Prices shown on this site and in preliminary conversations are estimates. They are built from typical hourly rates and route distances and are meant to help you compare aircraft classes and city pairs, not to serve as a firm offer.
A quote becomes firm only when the operator confirms aircraft availability, crew, and price in writing. Several things can change the number between an estimate and a confirmation, including repositioning, crew duty limits, airport fees, fuel surcharges, and the aircraft assigned. We will tell you when a figure is an estimate and when it has been confirmed.
Your contract is with the operator
When you accept a charter, the operating contract, including payment schedule and cancellation policy, is between you and the operator. We can walk you through those terms before you sign, but the operator's contract governs the trip.
Cancellation windows vary by operator and by aircraft, and they can be strict on short notice. Some operators require payment in full before departure. Read the terms you are asked to sign, and ask us about anything that is unclear before money changes hands.
Taxes, fees, and what the price includes
Charter prices in the United States are subject to federal excise tax, and your itinerary may carry segment fees, international departure or arrival charges, and airport-specific fees. Fuel surcharges are common and can move with market conditions.
An estimate may or may not include crew overnight costs, de-icing, catering, ground transportation, or hangar charges, depending on the operator. We will identify which items are included and which are billed separately so the final invoice does not surprise you.
Changes and delays
Schedules can shift because of weather, air traffic control, mechanical issues, or crew availability. Operators make safety decisions, and a delay or a changed aircraft is sometimes the correct call. Where an operator substitutes an aircraft of comparable class, the confirmed price may adjust.
If a trip is interrupted, the operator's contract sets out what happens to payments and rebooking. We will help you work through the options, but we cannot override the operator's decisions or its contract terms.
Limitation of liability
Because we act as your agent and do not operate the flight, we are not liable for the acts or omissions of the operator, its crew, or its personnel, including delays, cancellations, injuries, or loss of property. Any claims arising from the flight are subject to the operator's contract and to applicable law, including international conventions where they apply.
Our responsibility is to arrange the trip accurately and to pass along the information you need. To the extent permitted by law, our liability for any claim connected with our services is limited. These terms describe how a charter arrangement works and are not legal advice; review the operator's contract for the terms that bind your flight.